Montreux Riviera Insiders
Strengthen your impact with every interaction.
Train your teams
Give your staff the keys to better welcome, advise, and showcase Montreux Riviera.
A training program designed to enhance the customer experience, strengthen team engagement, and deliver tangible benefits for your establishment.
Every interaction with a visitor is an opportunity to create value.
"A trained staff member can turn a simple request into a memorable experience."
Why enroll your teams?
Training
Training your front desk teams has a direct impact on:
- Customer satisfaction
- Quality of recommendations
- Cross-selling (activities, restaurants, experiences)
- Length of stay and visitor spending
Benefits
Concrete benefits for your establishment:
- Improved customer experience
- Recognition and loyalty of your teams
- Engaged, acknowledged, and motivated employees with access to exclusive perks
- Strengthening your brand image
Upcoming training sessions: (Spaces are limited to ensure optimal interaction quality)
Monday, May 4, 2026 – 8:30 AM to 12:00 PM – Chaplin’s World
Monday, June 22, 2026 – 1:30 PM to 5:00 PM – Alimentarium
Questions or need more information?
Contact
Céline Guido
Montreux-Vevey Tourisme
Rue du Théâtre 5
CH-1820 Montreux 2
T. +41 21 962 84 13