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Homearrow_forward_ios Terms and conditions of use « Vaud à la carte – Montreux Riviera »

Terms and conditions of use « Vaud à la carte – Montreux Riviera »

A prepaid "Vaud à la carte" card worth CHF 100.- is only available if you book the "3 nights for 2" offer on the online platform www.montreuxriviera.com. It is limited to one card per room. Montreux-Vevey Tourisme excludes all guarantees and liability in connection with the "Vaud à la carte" prepaid card.
 

1. Acceptance of the general conditions


These general terms and conditions set out the legal conditions on the basis of which Montreux-Vevey Tourism, whose registered office is at Rue du Théâtre 5, 1820 Montreux (Switzerland) and which can be contacted using the e-mail address reservation@montreuxriviera.com, allows you to obtain and use a "Vaud à la carte - Montreux Riviera" prepaid card. By receiving a card, you acknowledge that you have read and understood these terms and conditions and that you agree to be bound by them.

Montreux-Vevey Tourisme may modify these terms and conditions at any time. Customers will be informed in advance by e-mail of any substantial changes. Changes will be considered approved if the client does not object in writing (at least by e-mail) to Montreux-Vevey Tourisme within one month of the change. 
 

2. Conditions for obtaining the "Vaud à la carte - Montreux Riviera" card


Montreux-Vevey Tourisme offers 300 time-limited vouchers worth CHF 100 in the form of a prepaid "Vaud à la carte - Montreux Riviera" card to customers who meet the following conditions:
 
  • Have booked on our website montreuxriviera.com a room for three consecutive nights or more in a hotel located in the Montreux Riviera destination until October 31, 2022
If the client cancels his reservation, the "Vaud à la carte - Montreux Riviera" prepaid card will not be returned to him under any circumstances. In the event that, by mistake, a card has been given to a client who has cancelled his reservation, even partially, implying that the above conditions are no longer met, the client undertakes to return it to the hotel or to Montreux-Vevey Tourisme directly.
 

3. Operation


If the conditions are met and the stock is not exhausted, the "Vaud à la carte - Montreux Riviera" prepaid card will be delivered by Montreux-Vevey Tourisme to the hotel concerned before the client's arrival. The hotel staff will hand over the "Vaud à la carte - Montreux Riviera" prepaid card to the guest.

The "Vaud à la carte - Montreux Riviera" prepaid card can be used until October 31, 2022 as a means of payment at participating tourism service providers, the list of which is available on the Platform www.montreuxriviera.com/en/Z13316/vaud-a-la-carte-montreux-riviera (restaurant, museum, tourist site, wine producer, tourist transport or hotel). It can be used by the customer to pay in full or in part, at one or several service providers, in one go or in several occasions, within the limit of the available balance.

Under no circumstances may the customer resell the card or claim a refund of the balance on the card. 
 

4. Limitation of liability


To the fullest extent permitted by law, Montreux-Vevey Tourisme excludes all warranties and liability in connection with the "Vaud à la carte - Montreux Riviera" prepaid card or the Platform.

Montreux-Vevey Tourisme has signed a collaboration contract with Vaud Promotion for the company Boncard, which provides the service and the management system for the "Vaud à la carte - Montreux Riviera" prepaid cards. Boncard makes every effort to ensure that its service can be used without problems and without interruption, but cannot guarantee this at all times. In particular, Boncard reserves the right to interrupt access to its services at any time in the event of increased security risks or malfunctions as well as for maintenance work, or even to temporarily suspend the system in the event of force majeure or technical failure.

No claim for damages may result from technical failures that exclude or hinder the use of the "Vaud à la carte - Montreux Riviera" prepaid card. Montreux-Vevey Tourisme does not guarantee that the Platform will be accessible at all times and expressly reserves the right to cease operation and terminate it at any time without prior notice.

Montreux-Vevey Tourisme is in no way responsible for the services provided by the service providers in the context of the use of the "Vaud à la carte - Montreux Riviera" prepaid card. Only the service provider is responsible and its own conditions apply to the relationship between it and the client.

Montreux-Vevey Tourisme sends the cards to the hotel before the client's arrival via La Poste by A Mail. It cannot be held responsible for any delays in delivery by La Poste. Cards will not be sent to the guest's home.
 

5. Data protection


In the context of obtaining the "Vaud à la carte - Montreux Riviera" prepaid card and using the Platform, Montreux-Vevey Tourisme processes the personal data you provide in accordance with the privacy policy available at www.montreuxriviera.com/en/Z12623/privacy-notice.
 

6. Applicable law and jurisdiction


These general conditions are subject to Swiss law.

Any dispute relating to these terms and conditions, their existence, validity, interpretation, execution or non-execution, shall be brought exclusively before the competent ordinary courts in Lausanne (Switzerland).